The Scenario
Your finance analyst inherited an accounts receivable reconciliation from the person who left in February. Somewhere inside Chaser there are credits — overpayments and credit notes — sitting unallocated against customers who also have open invoices. The new auditor wants to know how much of the outstanding balance could be cleared before the quarter closes, and she wants it in a workbook, not a PDF.
The bad version:
- Log into Chaser, find the overpayments section, click through each of 80 customers one by one, note the remaining credit balance in a running workbook you're building manually.
- Go back to Chaser's invoice view, find the oldest unpaid invoice for each of those customers, copy the invoice number and balance into the workbook — except Chaser's UI doesn't let you sort by oldest-first easily, so you're scrolling through invoice history for each account.
- Realize at customer 61 that you've been pulling the invoice with the largest balance, not the oldest, because the default sort is by amount. Go back and correct 22 rows.
This reconciliation took the previous analyst three hours per quarter. Nobody wrote down how they did it. The new analyst is about to spend her first Thursday recreating an undocumented process.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Excel workbook. It reads your workbook context, connects to Chaser through its built-in integration, and can pull overpayment and credit note data, then cross-reference it against open invoice balances — all in one ask.
With a clean worksheet open, send this prompt:
Fetch all overpayments from Chaser and write customer ID, overpayment ID, remaining amount, currency, and status into this workbook — one row per overpayment. Then for each customer in column A that has a remaining credit balance greater than zero, look up their oldest unpaid invoice in Chaser and write the invoice number and open amount into columns F and G.
What You Get
- Column A: Chaser customer ID
- Column B: Overpayment ID
- Column C: Remaining credit amount
- Column D: Currency code
- Column E: Overpayment status
- Column F: Invoice number of the oldest unpaid invoice for that customer (blank if none)
- Column G: Open balance on that invoice
- Customers with credit that fully covers their oldest invoice are visible at a glance — the reconciliation question answers itself
What If the Data Is Not Quite Ready
I need credit notes as well as overpayments, not just overpayments
Fetch all overpayments and all credit notes from Chaser for every customer — write customer ID, record type ('overpayment' or 'credit note'), record ID, remaining amount, currency, and status into columns A through F. Then for each customer with a remaining balance greater than zero, look up their oldest unpaid invoice and write the invoice number and open amount into columns G and H.
Some customers appear in multiple rows because they have both an overpayment and a credit note — I need them consolidated
Fetch all overpayments and credit notes from Chaser, then group by customer ID and sum the remaining balances across both types — write customer ID and total remaining credit into columns A and B. For each customer with a total credit balance greater than zero, look up their oldest unpaid invoice in Chaser and write the invoice number and amount into columns C and D.
I only want customers where the total credit balance covers at least 50% of their oldest open invoice
Fetch all overpayments and credit notes from Chaser, sum by customer ID into columns A and B, look up each customer's oldest unpaid invoice into columns C and D, then calculate coverage percentage in column E — filter the output to only include rows where column E is 50% or greater.
Pull credits, match invoices, calculate coverage, flag full-coverage accounts, and total the allocatable amount — one prompt
Fetch all overpayments and credit notes from Chaser, group and sum by customer ID into columns A and B. For each customer, fetch their oldest unpaid invoice and write invoice number and open balance into columns C and D. Calculate credit coverage percentage in column E. Flag any customer where column E is 100% or more with 'FULL COVER' in column F. Write the total remaining credit across all customers into cell H1 and the total allocatable amount (where coverage >= 50%) into H2.
The pattern: ask for the pull, the match, and the analysis together — you don't have to export credits and invoices separately and then reconcile them in a second step.
Try It
Get the 7-day free trial of SheetXAI and open a blank Excel workbook, then ask it to pull your Chaser overpayments and credit notes and match them against open invoices. For related reading, see how to audit your customer contact records or pull overdue invoices ranked by exposure using SheetXAI with Chaser.