The Scenario
Your legal team received a formal opt-out request from a consumer rights organization representing 150 individuals. The request came with a spreadsheet: one phone number per row, column A, all 150 of them — in an Excel workbook. Your legal counsel's message was short: these numbers need to be removed from all active Dripcel campaigns before end of business today.
You've never processed a bulk opt-out in Dripcel before. The person who set up your Dripcel campaigns left the company in March.
The bad version:
- Search Dripcel's help documentation for "bulk opt-out" and find an article that describes a process for the previous UI version.
- Try to use Dripcel's contact search to look up each number individually and remove them from campaigns one at a time — and realize you're 12 contacts in with 138 to go.
- Email the Dripcel support team asking whether there's a CSV import for bulk opt-outs, wait for a reply, and sit in legal's Teams channel explaining why it hasn't been done yet.
The opt-out deadline is not a suggestion. Consumer rights compliance does not extend courtesies for "we couldn't find the bulk feature."
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Excel workbook. It reads your workbook and talks to Dripcel through its built-in integration — so you can process all 150 opt-outs in a single pass without touching Dripcel's UI.
From the 'Do Not Contact' Excel tab, take all 150 numbers in column A and use Dripcel's opt-out tool to remove each from all active campaigns. Mark column B as 'Opted Out' after each success.
What You Get
- Every phone number in column A sent through Dripcel's opt-out endpoint.
- Each contact removed from all active campaigns in one pass.
- Column B marked 'Opted Out' for each successful removal — 'Not Found' for any number that doesn't exist in Dripcel, 'Failed' with an error note for anything that didn't process.
- A count at the top of the tab: total processed, opted out, not found, failed.
What If the Data Is Not Quite Ready
The phone numbers are in inconsistent formats — some have country codes, some don't, some have dashes
Read all phone numbers in column A of the 'Do Not Contact' tab. Normalize each number to MSISDN format before processing. Opt each normalized number out of all Dripcel campaigns and write 'Opted Out' or 'Failed' into column B. Write the normalized number into column C so you have a record of what was sent to the API.
You need to confirm that each number was actually enrolled in a campaign before opting out
Read all phone numbers in column A of the 'Do Not Contact' tab. For each number, check whether the contact exists in Dripcel and is enrolled in any active campaign. If enrolled, opt them out and write 'Opted Out' in column B. If the contact exists but isn't in any campaign, write 'Not Enrolled'. If the contact doesn't exist, write 'Not Found'.
The list has duplicates — you want to deduplicate before processing to avoid double API calls
Read all phone numbers in column A of the 'Do Not Contact' tab. Remove duplicate numbers, keeping the first occurrence. Opt each unique number out of all Dripcel campaigns. Write the outcome into column B for the original rows — including marking duplicate rows as 'Duplicate — Processed Once'.
You want to normalize, deduplicate, opt out, and produce a compliance confirmation record in one pass
Read all phone numbers in column A of the 'Do Not Contact' tab. Normalize to MSISDN format. Remove duplicates. Opt each unique number out of all Dripcel campaigns simultaneously. Write the normalized number, original row number, and outcome ('Opted Out', 'Not Found', 'Failed') into a new 'Opt-Out Confirmation' tab. Add a summary at the top: total submitted, duplicates removed, opted out, not found, failed, and timestamp of when the run completed.
The compliance record and the action happen in the same prompt.
Try It
Get the 7-day free trial of SheetXAI and open the Excel workbook with the opt-out list your legal team sent you, then ask it to process every number against all active Dripcel campaigns before the deadline hits. You can also see how SheetXAI handles bulk contact imports or the full Dripcel integration overview.