The Scenario
A compliance officer received a batch of GDPR deletion requests last Tuesday. 120 accounts. The legal deadline is end of week. The deletion log needs to show each account was handled — which in this case means archived in Engage with messaging history preserved, not hard-deleted. She has the user IDs in an Excel workbook, column A. Column B is supposed to say "archived" by Friday morning.
The bad version:
- Open Engage. Search for the first user ID. Open the profile. Find the archive action (not the delete action — the archive action). Confirm the prompt. Navigate back. Search for the next ID. That's two minutes per user at minimum. 120 users is four hours minimum, assuming no mis-clicks.
- Try to batch it via the Engage UI. Discover there's no multi-select archive in the user list — you can only bulk-delete, not bulk-archive. Bulk-delete is irreversible and destroys the messaging history you need to preserve. That option is off the table.
- Build a quick API script. Handle auth. Hit the archive endpoint. Log successes. Log failures. Realize at row 78 that three of the user IDs in the workbook had trailing spaces in the cell and were returning 404s. Fix the IDs. Re-run the failed rows. Check the count. Done at 6 PM.
Legal deadline is Friday. Today is Wednesday and four hours just disappeared.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your Excel workbook. It reads the user IDs, calls the Engage archive endpoint for each one, and writes the confirmation back to column B — no script, no API auth to configure.
Read all user IDs in column A of my Excel sheet and archive each corresponding Engage user profile, logging the result in column B
What You Get
- Each user ID in column A sent to the Engage archive API, preserving messaging history.
- "archived" written to column B for each successful row, so the compliance log fills itself in as the operation runs.
- Any failures — invalid ID, already archived, API error — written to column B with the specific reason so you know exactly what needs follow-up.
- Trailing spaces or minor formatting issues in the ID cells caught and cleaned before the API call goes out.
What If the Data Is Not Quite Ready
Some user IDs in column A have trailing spaces from the export — clean them first
Trim all values in column A of my Excel workbook. Then archive each corresponding Engage user and write 'archived' or the error to column B.
A few rows have blank user IDs — skip those
For each row in my Excel workbook where column A is not blank: archive the corresponding Engage user and write 'archived' or the error to column B. Write 'skipped' for blank rows.
You need to log the Engage API response code alongside the status for the audit trail
Archive every Engage user whose ID appears in column A of my Excel workbook. Write 'archived' plus the HTTP response code to column B for successes. Write 'failed' plus the error detail to column B for failures.
Deduplicate the user ID list, trim whitespace, and archive everyone in one shot
Deduplicate column A in my Excel workbook by user ID. Trim whitespace from all remaining IDs. Archive each corresponding Engage user and write 'archived' or the error to column B.
Clean the data and run the action in the same prompt — no manual pre-check between steps.
Try It
Get the 7-day free trial of SheetXAI and open the Excel workbook with your GDPR deletion list, then ask it to archive every Engage user in column A and log the result. See also merging duplicate Engage users or the full Engage integration overview.