The Scenario
A support lead got a message from the customer success team on Friday afternoon: two enterprise accounts are both hitting the same checkout issue, and they want to know what engineering is doing about it. The support lead needs to find every open Linear issue mentioning "checkout" across all teams, pull them into an Excel workbook, and share it with the CS team before end of day.
The bad version:
- Open Linear, use the global search, type "checkout," note down identifiers, titles, teams, and states manually.
- The search results in Linear don't export. You read each issue, decide if it's relevant, and copy fields into the workbook row by row.
- By the third page of results, you're not sure you've seen every open issue with that term.
End of day is in 90 minutes.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Excel workbook. It searches Linear for issues matching your keywords and writes the results directly into the workbook — no page-by-page scrolling.
Search Linear for all issues containing the word "checkout" and write the identifier, title, team, state, and assignee into this workbook
What You Get
- One row per matching issue, across all teams in the workspace.
- Columns for identifier, title, team name, current state, and assignee.
- A count of total results so you know how many issues the search found.
What If the Data Is Not Quite Ready
Search for multiple terms at once
Search Linear for all issues containing "checkout" or "payment" and write the identifier, title, team, state, and priority into this workbook — add a column noting which search term matched
Only open issues
Search Linear for all open issues (not in Done or Cancelled state) containing the word "checkout" and write the identifier, title, team, assignee, and priority into this workbook
Cross-reference against customer-reported issues
Search Linear for all issues containing "API timeout" and write the identifier, title, team, and state into this workbook — then add a column marking "customer-reported" if the identifier appears in column A of the sheet named Customer-Bugs
Full cross-team triage export
Search Linear for all issues containing "checkout" that are not Done or Cancelled — write identifier, title, team, state, assignee, and priority into this workbook sorted by priority (urgent first) — leave column G blank for the CS team to add their notes
Try It
Get the 7-day free trial of SheetXAI and open a blank Excel workbook the next time a stakeholder asks for a cross-team issue search — then ask it to pull the results directly. If the list you find needs to be assigned to a sprint, the assign-to-active-cycle guide covers that next step.