The Scenario
You are an email list manager. Last month's Mailcoach campaign had a higher bounce rate than expected. Your deliverability score dipped. The fix is clear: pull every hard bounce into a workbook, verify the list, and delete those subscribers before the next send.
The bounce data is in Mailcoach. You have the campaign UUID. You need the bounces in an Excel workbook by end of business today.
The bad version:
- Open the Mailcoach dashboard
- Navigate to the campaign, find the bounce export
- Download a CSV that mixes hard and soft bounces
- Open it in Excel
- Filter manually for hard bounces
- Decide whether to delete through the Mailcoach UI or hand the list off to someone else
- You leave the office with a cleanup job half done and a second CSV version floating around.
The fast version is one prompt.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your Excel workbook that can fetch the bounce list from any Mailcoach campaign and write it directly into your workbook.
Open the SheetXAI sidebar and type:
Fetch all bounced subscribers from Mailcoach campaign [UUID] and write their email address and bounce type into this workbook — one row per bounce.
SheetXAI calls the Mailcoach campaign bounces endpoint, retrieves every bounce record, and writes each email and bounce type into the workbook. Hard and soft bounces appear as separate values in the type column.
What You Get
A bounce list with one row per bounced subscriber:
- Email address — the subscriber's address as stored in Mailcoach
- Bounce type — hard or soft, directly from the Mailcoach API
Filter to hard bounces immediately and decide whether to delete, re-engage, or validate externally.
If you want to go further, SheetXAI can call the Mailcoach delete endpoint for each hard bounce in the same prompt.
What If the Data Is Not Quite Ready
Bounce cleanup is often a two-step process. SheetXAI can collapse both into one prompt.
When you want to delete hard bounces immediately
Every hard bounce goes. No review needed.
Pull the bounce list for Mailcoach campaign [UUID] into this workbook. Then call Mailcoach to delete each hard-bounced subscriber from list [UUID]. Write DELETED or ERROR in column C for each.
When you want hard and soft bounces in separate tabs
Your process handles them differently. Hard bounces get deleted, soft bounces go to a re-engagement flow.
Fetch bounces for campaign [UUID]. Create a 'Hard Bounces' tab and a 'Soft Bounces' tab. Route each bounce to the appropriate tab based on bounce type.
When you want to cross-reference against your suppression list first
Before deleting, confirm these addresses are not already suppressed to avoid redundant API calls.
Fetch all Mailcoach suppressions into the 'Suppressions' tab. Fetch bounces for campaign [UUID] into the 'Bounces' tab. For each bounce, check if the email is already suppressed. Write ALREADY_SUPPRESSED or DELETE_CANDIDATE in column C.
When you want to consolidate bounces from multiple campaigns
Your last three sends all had elevated bounce rates. Pull them all before running one cleanup.
Fetch bounces for campaign [UUID-1], [UUID-2], and [UUID-3]. Combine them into one tab, deduplicate by email, keeping the earliest bounce date. Then delete each unique bounced subscriber from Mailcoach list [UUID] and write DELETED or ERROR into column C.
The pattern: the export and the cleanup happen in one session, with the workbook as the audit log.
Try It
Get the 7-day free trial of SheetXAI and pull the bounce list from any Mailcoach campaign into an open Excel workbook. The Mailcoach integration is included in every SheetXAI plan. For related workflows, see how to cross-check a new import against the Mailcoach suppression list or the Mailcoach in Excel overview.