The Scenario
A support team lead just got a handoff from a colleague who left the company. There's an Excel workbook with 50 customer email addresses — accounts that had support interactions in the last quarter — and someone from the executive team wants to know which of them are actually on the mailing list and what plan tier they're on, before the next campaign goes out. The support lead has never logged into Moosend.
The bad version:
- Ask someone with Moosend access to look up the first email, relay back the subscription status and plan tier, enter it into the workbook
- Repeat for 49 more emails — or ask for bulk access, which requires a ticket and three days
- Finish the lookup and realize you forgot to note the last updated date, which the exec team now also wants
The lookup isn't the hard part. The coordination to get it done is.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Excel workbook. It connects to Moosend through its built-in integration, looks up each email address in your list, and writes the subscription status and custom field values back into the workbook — without anyone needing manual Moosend access.
Look up each email address in column A of my Excel 'Verification List' in Moosend list ID xyz789 and write the subscription status and last updated date into columns B and C
What You Get
- Column B fills in with the subscription status for each email — subscribed, unsubscribed, or not found
- Column C fills in with the last updated date or plan tier custom field pulled directly from the subscriber record
- Rows with no match in the list show clearly as 'NOT FOUND' rather than blank
- The lookup runs across all 50 rows in one pass
What If the Data Is Not Quite Ready
Some emails in the workbook have inconsistent formatting
Trim and lowercase all emails in column A of the 'Verification List' worksheet before looking up each subscriber in Moosend list ID xyz789 — write subscription status into column B and last updated date into column C
You also want the plan tier custom field
For each email in column A of the 'Verification List' worksheet, look up the subscriber in Moosend list ID xyz789 and write subscription status into column B, last updated date into column C, and plan tier custom field into column D
You need to check across two Moosend lists
For each email in column A of the 'Verification List' worksheet, check Moosend list ID abc123 first and then list ID xyz789 if not found — write subscription status into column B, plan tier into column C, and which list was found into column D
Full verification: normalize emails, look up status, and flag VIP accounts
In the 'Verification List' worksheet — trim and lowercase emails in column A — look up each subscriber in Moosend list ID xyz789 — write subscription status into column B and plan tier into column C — write 'VIP' in column D where plan tier is 'enterprise', otherwise leave column D blank
Combining the normalization and the lookup in one prompt means the workbook comes back clean without a pre-processing step.
Try It
Get the 7-day free trial of SheetXAI and open an Excel workbook with your customer email list, then ask SheetXAI to check each one against your Moosend subscriber records. See also the Export All Subscribers spoke or the full Moosend overview.