The Scenario
The board deck goes out Friday. The VP of Customer Success flagged a slide three days ago that needs a 26-week NPS trend chart — week-by-week average score and response volume — so the executive team can see whether the product changes from last fall actually moved sentiment. You have Refiner. You do not have the data in a format that feeds a chart.
The bad version:
- Open Refiner's reporting view, realize it doesn't export a week-by-week breakdown as a single download, and start pulling monthly buckets instead.
- Manually calculate weekly averages in a scratch worksheet from the raw response export, cross-referencing dates against a calendar to group them correctly.
- Hand the half-finished table to the analyst on your team to finish — then discover she's out until Thursday.
The board isn't waiting for the analyst to come back. This data needs to exist by end of day Wednesday.
The Easy Way: One Prompt in SheetXAI
SheetXAI lives inside your Excel workbook and connects to Refiner's reporting endpoints directly. You don't need to calculate week boundaries by hand or stitch together multiple exports.
Fetch Refiner NPS reporting data grouped by week for the past 26 weeks and write the week start date, average score, and response count into columns A, B, and C of this Excel sheet
What You Get
- Column A: week start date (e.g., 2025-11-03)
- Column B: average NPS score for that week, rounded to one decimal place
- Column C: number of responses received that week
- 26 rows of data plus a header row
- Weeks with zero responses appear as a row with 0 in columns B and C — not a skipped row
What If the Data Is Not Quite Ready
The date column needs to display as a readable label, not an ISO string
Fetch Refiner NPS reporting data grouped by week for the past 26 weeks. In column A write the week start date formatted as Month D (e.g., Nov 3), in column B write average NPS score, and in column C write response count.
You also want a promoter/detractor breakdown alongside the score
Pull Refiner NPS reporting data by week for the past 26 weeks into this Excel workbook. Write week start date in column A, average score in column B, response count in column C, promoter count in column D, and detractor count in column E.
You need two surveys side by side — main NPS and a feature NPS survey
Fetch weekly NPS reporting from Refiner for the past 26 weeks for two surveys: our main NPS survey and our Feature Adoption NPS survey. Write week start date in column A, then average score and response count for the main survey in columns B and C, and average score and response count for the feature survey in columns D and E.
The chart needs a 6-month monthly view instead of weekly
Pull Refiner NPS reporting grouped by month for the past 6 months into this Excel workbook. Write month label in column A (e.g., Nov 2025), average NPS score in column B, total responses in column C, and promoter count minus detractor count as a net score in column D.
Structure the output the way the chart needs it, not the way the export gives it. One prompt does the grouping, the calculation, and the layout.
Try It
Get the 7-day free trial of SheetXAI and open any Excel workbook where you're building executive reporting. Ask it to pull your Refiner NPS trend by week and watch the chart data fill in. You might also want to pull the full response detail or audit which surveys are currently active.