The Scenario
You are an SDR team lead. You have 60 contacts in an Excel workbook who were marked 'not_interested' in Reply.io six months ago after a campaign for a product line that did not resonate. A new product just launched and your manager wants these contacts re-enrolled in a fresh campaign.
Reply.io will not let you re-enroll contacts who have an existing status set. You need to clear the status first. Sixty contacts, one by one, through the UI.
The bad version:
- Open Reply.io, search for the first email address
- Open the contact record, clear the status field, save
- Go back, search the next email
- Repeat 59 more times
- Lose your place around contact 35
- Take three hours to finish what should have been a five-minute task
The fast version is one prompt.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your Excel workbook that reads the reactivation list and clears every contact's status in Reply.io in a single pass.
Open the SheetXAI sidebar and type:
Read all emails in column A of my Excel ReEngagement tab, call Reply.io to clear each contact's status, and confirm the result in column B so I can then re-enroll them.
SheetXAI reads every email in column A, clears each contact's status in Reply.io, and writes 'cleared' or the error into column B. Sixty rows. One prompt.
What You Get
A completed status clear with column B showing the outcome per row:
- 'cleared' — status successfully cleared in Reply.io
- 'not found' — email address did not match any Reply.io contact record
- Error message — for any API-level issues
Once the statuses are cleared, you can run the re-enrollment prompt immediately. The same workbook, a follow-up prompt: create contacts and enroll them in the new sequence. Two prompts, done.
What If the Data Is Not Quite Ready
Reactivation lists need filtering before you clear statuses wholesale. SheetXAI handles it in the same prompt.
When you only want to clear contacts with a specific status
You want to clear 'not_interested' contacts but leave 'do_not_contact' contacts untouched.
For each email in column A of the ReEngagement tab, fetch the current Reply.io status and write it in column B. Then clear the status only for contacts where column B is 'not_interested'. Write 'cleared' or 'skipped — do_not_contact' in column C.
When some contacts have no status to clear
Some rows in the workbook are contacts that were added to Reply.io but never enrolled and have no status set.
For each email in column A of the ReEngagement tab, check if the Reply.io contact has a status set. If yes, clear it and write 'cleared' in column B. If no status is set, write 'no status — skipped' in column B.
When you want to clear and immediately re-enroll in one pass
You do not want two separate prompts. You want the clear and the enrollment to happen together.
For each email in column A of the ReEngagement tab, clear the Reply.io contact's current status. Then enroll the contact in the sequence named 'New Product Outreach' starting at step 1. Write 'cleared and enrolled' or the error in column B.
When the reactivation list needs deduplication first
The workbook was assembled from multiple sources and some contacts appear more than once.
Deduplicate column A of the ReEngagement tab, keeping the first occurrence of each email. Then clear the Reply.io contact status for each unique email and write 'cleared' or the error in column B.
The pattern: clearing statuses is the unlock. Once done in one prompt, the re-enrollment prompt runs the same way.
Try It
Get the 7-day free trial of SheetXAI and open any workbook with a reactivation list, then ask it to clear the statuses in Reply.io. The Reply.io integration is included in every SheetXAI plan. For the next step, see how to bulk-enroll contacts in a Reply.io sequence or the Reply.io in Excel overview.