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Sendbird · Excel Guide

Audit the Sendbird Ban List Across Channels Into a Excel

2026-05-14
5 min read

The Scenario

The quarterly moderation audit lands in your inbox from your trust-and-safety lead. She needs a flat table of every banned user across all 25 community channels — user ID, nickname, and which channel they're banned from — by Thursday. You have the channel URLs in column A of your Excel workbook. You have never produced this report before.

The bad version:

  • Open the first channel in Sendbird's dashboard, navigate to its Banned Users section, copy the user IDs and nicknames, paste them into the workbook with the channel URL — then move to the next channel and repeat
  • After six channels, realize each channel has a different number of banned users and you've been accidentally overwriting rows
  • By channel 14, you've been at this for two hours and still have 11 channels left — and the data you collected first is already getting stale

A quarterly audit that takes most of a workday to prepare will eventually stop happening.

The Easy Way: One Prompt in SheetXAI

SheetXAI is an AI agent that lives inside your Excel workbook. It reads the channel URL list in column A and through its Sendbird integration it iterates across every channel, pulls the ban list from each, and writes the results into a flat table — all in one operation.

Pull the list of banned members for each Sendbird channel URL in column A and write channel URL, banned user ID, and nickname as rows in an Excel flat table so I can review bans across all channels at once

What You Get

  • A flat table with one row per ban — channel URL, banned user ID, and nickname side by side
  • Every channel in column A processed — not just the ones you got to before losing momentum
  • The table is ready to sort by channel or by user ID the moment the prompt finishes
  • Channels with no bans simply produce no rows — no errors to interpret

What If the Data Is Not Quite Ready

Some channels in column A are inactive and should be skipped

For each channel URL in column A where the channel is active in Sendbird, list all banned members and write channel URL, banned user ID, and nickname as rows in a flat table — skip any channel that returns a 404 or inactive status

You want a summary count per channel alongside the flat list

After writing all banned users into the BannedUsers worksheet (channel URL, user ID, nickname), add a summary section to the ChannelList worksheet: for each channel URL in column A, write the count of banned users into column B

Some users appear banned across multiple channels and you want to flag repeat offenders

After writing all banned users into the BannedUsers worksheet, add a column D that counts how many channels each user ID appears in — flag any user ID appearing in 3 or more channels with "REPEAT OFFENDER" in column E

Full audit in one shot: pull bans, enrich with nicknames, flag high-volume channels

For each channel URL in column A, list all banned members from Sendbird and write channel URL, banned user ID, and nickname as rows in the BannedUsers worksheet — then in the ChannelList worksheet, write the ban count for each channel into column B and flag any channel with more than 10 bans with "HIGH VOLUME" in column C

One prompt, a complete moderation audit with context baked in.

Try It

Get the 7-day free trial of SheetXAI and open the Excel workbook with your Sendbird channel URLs, then ask it to pull your full ban list into a flat table. Also see: Export Sendbird Group Channels Into an Excel workbook for a Moderation Audit and the Sendbird integration overview.

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