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Sendbird · Excel Guide

Audit the Sendbird Ban List Across Channels Into a Excel

2026-05-14
5 min read

The Scenario

The quarterly moderation audit lands in your inbox from your trust-and-safety lead. She needs a flat table of every banned user across all 25 community channels — user ID, nickname, and which channel they're banned from — by Thursday. You have the channel URLs in column A of your Excel workbook. You have never produced this report before.

The bad version:

  • Open the first channel in Sendbird's dashboard, navigate to its Banned Users section, copy the user IDs and nicknames, paste them into the workbook with the channel URL — then move to the next channel and repeat
  • After six channels, realize each channel has a different number of banned users and you've been accidentally overwriting rows
  • By channel 14, you've been at this for two hours and still have 11 channels left — and the data you collected first is already getting stale

A quarterly audit that takes most of a workday to prepare will eventually stop happening.

The Easy Way: One Prompt in SheetXAI

SheetXAI is an AI agent that lives inside your Excel workbook. It reads the channel URL list in column A and through its Sendbird integration it iterates across every channel, pulls the ban list from each, and writes the results into a flat table — all in one operation.

Try this yourself — free for 7 days

SheetXAI installs in your Excel workbook in about a minute. Paste the prompt below and watch it run.

Type this prompt

Pull the list of banned members for each Sendbird channel URL in column A and write channel URL, banned user ID, and nickname as rows in an Excel flat table so I can review bans across all channels at once

What You Get

  • A flat table with one row per ban — channel URL, banned user ID, and nickname side by side
  • Every channel in column A processed — not just the ones you got to before losing momentum
  • The table is ready to sort by channel or by user ID the moment the prompt finishes
  • Channels with no bans simply produce no rows — no errors to interpret

What If the Data Is Not Quite Ready

Some channels in column A are inactive and should be skipped

Type this prompt

For each channel URL in column A where the channel is active in Sendbird, list all banned members and write channel URL, banned user ID, and nickname as rows in a flat table — skip any channel that returns a 404 or inactive status

You want a summary count per channel alongside the flat list

Type this prompt

After writing all banned users into the BannedUsers worksheet (channel URL, user ID, nickname), add a summary section to the ChannelList worksheet: for each channel URL in column A, write the count of banned users into column B

Some users appear banned across multiple channels and you want to flag repeat offenders

Type this prompt

After writing all banned users into the BannedUsers worksheet, add a column D that counts how many channels each user ID appears in — flag any user ID appearing in 3 or more channels with "REPEAT OFFENDER" in column E

Full audit in one shot: pull bans, enrich with nicknames, flag high-volume channels

Type this prompt

For each channel URL in column A, list all banned members from Sendbird and write channel URL, banned user ID, and nickname as rows in the BannedUsers worksheet — then in the ChannelList worksheet, write the ban count for each channel into column B and flag any channel with more than 10 bans with "HIGH VOLUME" in column C

One prompt, a complete moderation audit with context baked in.

Try It

Get the 7-day free trial of SheetXAI and open the Excel workbook with your Sendbird channel URLs, then ask it to pull your full ban list into a flat table. Also see: Export Sendbird Group Channels Into an Excel workbook for a Moderation Audit and the Sendbird integration overview.

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