The Scenario
The regulator wants a record-keeping archive. Specifically: the last 100 messages from each of your 15 regulated Sendbird support channels — sender user_id, message text, and timestamp — exported into a workbook. Your compliance officer got the request this morning. She forwarded it to you with three words: "Can we do this?" She has been waiting for your reply for two hours.
The bad version:
- Open the first channel in Sendbird's dashboard, scroll through the message history, copy individual messages into a workbook with their timestamps — the dashboard doesn't have a "last 100 messages" export button
- After 45 minutes and one channel, calculate that 14 more at this rate means you won't finish today
- Realize you can't easily get the sender user_id from the dashboard's message view — it shows display names, not user_ids — and the regulator specifically asked for user_ids
The archive request has a response deadline. Yours is tomorrow.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that runs inside your Excel workbook. It reads the channel URL list in column A and through its Sendbird integration it pulls message history from each channel — handling pagination, field extraction, and row layout — and writes everything into a structured worksheet.
Pull the most recent 50 messages from each Sendbird channel URL in column A and paste them as rows in an Excel table with channel URL, sender ID, message content, and timestamp columns
What You Get
- A flat table with one row per message across all 15 channels — channel URL, sender user_id, message text, timestamp
- Messages from all channels in one table, ready to sort or filter by channel or date
- User IDs, not display names — exactly what the regulator asked for
- The whole export runs in one pass, not 15 manual channel-by-channel sessions
What If the Data Is Not Quite Ready
You need 100 messages instead of 50
For each channel URL in column A, fetch the last 100 messages from Sendbird and write channel URL, sender user_id, message text, and sent timestamp as rows in a MessageLog worksheet
Some channels in column A are test channels that should be excluded
For each channel URL in column A that does not contain "test" in the URL string, fetch the last 100 messages from Sendbird and write channel URL, sender user_id, message text, and sent timestamp as rows in the MessageLog worksheet — skip channels whose URL contains "test"
You need messages filtered to a specific date range for the archive window
For each channel URL in column A, fetch messages from Sendbird sent between January 1 2026 and March 31 2026 — write channel URL, sender user_id, message text, and sent timestamp as rows in the MessageLog worksheet
Full compliance archive in one shot: pull messages, flag system messages, sort by date
For each channel URL in column A, fetch the last 100 messages from Sendbird and write channel URL, sender user_id, message type (user or admin), message text, and sent timestamp into the MessageLog worksheet — then sort MessageLog by timestamp ascending so the oldest messages appear first
One prompt, a complete message archive ready to hand to compliance.
Try It
Get the 7-day free trial of SheetXAI and open the Excel workbook with your regulated channel URLs, then ask it to pull all the message history into a structured archive worksheet. Also see: Export Sendbird Group Channels Into an Excel workbook for a Moderation Audit and the Sendbird integration overview.