The Scenario
Your bounce rate jumped last Tuesday. Not catastrophically, but enough that your mail server host flagged it and your VP of Engineering forwarded the alert to you with a single-word reply: "Why?"
You manage the email infrastructure. You have SMTP2GO logs going back 30 days. What you do not have is any of that data in a format you can actually analyze — it is all inside SMTP2GO's reporting interface, filterable but not queryable, and definitely not in the Excel workbook where you track deliverability trends.
The bad version:
- Log into SMTP2GO, navigate to Activity, set the 30-day date range, and export a CSV.
- Open the CSV, delete the 11 columns you do not need, reformat the date column so Excel stops treating it as a string, and paste the rest into your tracking worksheet.
- Repeat the export for bounce-only events because the combined activity export doesn't give you bounce reason without a separate pull.
Your engineering VP wants an explanation, not a process update. The time you spend extracting the data is time you are not spending on the actual investigation.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Excel workbook. It reads your workbook, connects to SMTP2GO through its built-in integration, and writes the data directly into whatever columns you specify. No CSV export, no column cleanup.
Fetch all SMTP2GO bounce events from the last 30 days and write recipient, bounce date, and bounce reason into columns A through C of this worksheet.
What You Get
- Column A: recipient email address, one per row
- Column B: bounce date in YYYY-MM-DD format
- Column C: bounce reason
That is your raw dataset for the deliverability investigation. Filter column C to group by bounce reason and you have the answer your VP is asking for.
What If the Data Is Not Quite Ready
The date format in column B is inconsistent
Fetch SMTP2GO bounce events from the last 30 days, normalize all bounce dates to YYYY-MM-DD format, and write recipient, normalized date, and bounce reason into columns A through C.
You only want hard bounces, not soft bounces
Fetch SMTP2GO bounce events from the last 30 days, filter to hard bounces only, and write recipient email, bounce date, and bounce reason into columns A through C. Skip soft bounces.
You need to join the bounce data to a sender domain column already in column E
Fetch SMTP2GO bounce events for the last 30 days, match each recipient to its sender domain by looking up the domain in column E, and write recipient, bounce reason, and matched sender domain into columns F through H for any row that matches.
Full kill chain: clean, filter, and pull in one prompt
Fetch SMTP2GO email activity for the past 30 days. Deduplicate by recipient, keeping the most recent event per address. Filter to bounced and spam events only. Write recipient, event type, bounce reason, and send date into columns A through D. Mark column E "investigate" for any address that appears in the flagged list in column G.
The pattern is to describe what you want cleaned, what you want filtered, and where you want the result — SheetXAI handles all three steps together.
Try It
Get the 7-day free trial of SheetXAI and open the Excel workbook where you track email deliverability, then ask it to pull your last 30 days of SMTP2GO bounce events. When you are done with the audit, check out the spoke on pulling monthly deliverability stats for reporting, or the hub overview for all SMTP2GO integrations.