The Scenario
You are a Square merchant who just received chargeback notices. You have 8 open disputes in your account. Each one has a response deadline. Miss it and the dispute is automatically decided against you.
You need an Excel workbook with every open dispute — ID, amount, state, reason, and evidence due date — sorted so the most urgent cases are at the top.
The manual version:
- Log into Square's Dashboard, go to Disputes
- Read the first dispute: ID, amount, state, reason, due date
- Switch to Excel, type it in
- Go back, read the next dispute
- Eight disputes. Eight round trips. One missed tab and you miss a deadline.
The fast version is one prompt.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your Excel workbook that queries all open Square disputes and writes every detail to the workbook, sorted by the deadline that is closest.
Open the SheetXAI sidebar and type:
List all open Square disputes and write each dispute's ID, amount, currency, state, reason, and evidence-due date into the Disputes tab of this workbook. Sort by evidence-due date ascending so the most urgent disputes are at the top.
SheetXAI calls Square's disputes endpoint and writes every open case to the Disputes tab sorted by due date. The most time-sensitive dispute is at the top.
What You Get
A dispute tracker in the Disputes tab:
- Dispute ID — the Square reference for responding
- Amount — the disputed amount
- Currency — ISO code
- State — EVIDENCE_REQUIRED, PROCESSING, WAITING_THIRD_PARTY, etc.
- Reason — the cardholder's reason code
- Evidence-due date — sorted ascending, most urgent first
Nothing falls through. SheetXAI retrieves all open disputes — not just what fits on one screen of the Square dashboard.
Once the tracker is in the workbook, add a "Response submitted" column and work through each case in deadline order.
What If the Data Is Not Quite Ready
Dispute trackers have common variations. SheetXAI handles them in the same prompt.
When you want a days-remaining column for triage
The due dates are there, but you want a clear urgency number.
List all open Square disputes. Write ID, amount, state, reason, and evidence-due date into the Disputes tab. Add a "Days Remaining" column calculated as the evidence-due date minus today's date. Sort by Days Remaining ascending.
When you want to categorize disputes by reason type
Some reasons require different evidence. You want each dispute labeled by category.
List all open Square disputes. Write ID, amount, state, reason, evidence-due date, and days remaining into the Disputes tab. In a "Category" column, write "Fraud" for NO_KNOWLEDGE and CUSTOMER_NOT_PRESENT reasons, "Service" for CUSTOMER_REQUESTS_CANCEL and CUSTOMER_DISSATISFIED, and "Other" for everything else.
When you only want disputes above a certain amount
You have 15 open disputes but want to prioritize the ones over $100.
List all open Square disputes where the disputed amount is $100 or more. Write ID, amount, state, reason, and evidence-due date into the Disputes tab. Sort by amount descending.
When you need to pull disputes, assess urgency, and assign actions in one shot
Your team needs a next-action column so everyone knows what to do without a separate briefing.
List all open Square disputes. Write ID, amount, state, reason, evidence-due date, and days remaining into the Disputes tab. Add an "Action" column: write "Respond today" for 3 days or fewer remaining, "Respond this week" for 4 to 7 days, "Monitor" for more than 7 days. Sort by Days Remaining ascending.
The pattern: the dispute list is most useful when it tells your team what to do next, not just what exists.
Try It
Get the 7-day free trial of SheetXAI and pull your open Square disputes into a workbook before the next deadline. The Square integration is included in every SheetXAI plan. For related workflows, see how to export Square payment history in Excel or the Square in Excel overview.