The Scenario
A support lead got a message from the customer success team on Friday afternoon: two enterprise accounts are both hitting the same checkout issue, and they want to know what engineering is doing about it. The support lead needs to find every open Linear issue mentioning "checkout" or "payment" across all teams, pull them into a sheet, and share it with the CS team before end of day so the account managers have something concrete to point to on Monday's calls.
The bad version:
- Open Linear, use the global search to type "checkout," get a list of results, note down the identifiers, titles, teams, and states manually.
- Switch to a new search for "payment," repeat.
- The search results in Linear don't export. You have to read each issue, decide if it's relevant, and copy the fields you need into a sheet row by row.
- By the third page of results, you're not sure if you missed some. Linear's search ranking doesn't guarantee you've seen every open issue with that term.
End of day is in 90 minutes. The CS team is waiting.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It searches Linear for issues matching your keywords and writes the results directly into the sheet — no page-by-page scrolling, no manual copying.
Search Linear for all issues containing the word "checkout" and write the identifier, title, team, state, and assignee into this sheet
What You Get
- One row per matching issue, across all teams in the workspace.
- Columns for identifier, title, team name, current state, and assignee.
- Results include all workflow states unless you specify otherwise — so you can filter in the sheet if you want only open ones.
- A count of total results so you know how many issues the search found.
What If the Data Is Not Quite Ready
You need to search for multiple terms at once
The CS team mentioned "checkout" and "payment" as separate queries. You want both in one sheet.
Search Linear for all issues containing "checkout" or "payment" and write the identifier, title, team, state, and priority into this sheet — add a column noting which search term matched
You only want open issues, not Done or Cancelled
The CS team only cares about active work, not historical tickets.
Search Linear for all open issues (not in Done or Cancelled state) containing the word "checkout" and write the identifier, title, team, assignee, and priority into this sheet
You want to cross-reference against known customer-reported issues
Your team has a separate sheet of known customer-facing bugs. You want to flag which search results overlap.
Search Linear for all issues containing "API timeout" and write the identifier, title, team, and state into this sheet — then add a column marking "customer-reported" if the identifier appears in column A of the sheet named Customer-Bugs
Full cross-team triage export in one shot
Search, filter to open issues, sort by priority, and add a summary note field.
Search Linear for all issues containing "checkout" that are not Done or Cancelled — write identifier, title, team, state, assignee, and priority into this sheet sorted by priority (urgent first) — leave column G blank for the CS team to add their notes
The CS team gets a clean, sortable sheet without anyone spending the last hour of Friday doing search-and-copy.
Try It
Get the 7-day free trial of SheetXAI and open a blank Google Sheet the next time a stakeholder asks for a cross-team issue search — then ask it to pull the results directly. If the list you find needs to be assigned to a sprint, the assign-to-active-cycle guide covers that next step.