The Scenario
A new work request hits MaintainX roughly every hour across six buildings. By Wednesday you have 45 pending requests sitting in the queue — submitted by building occupants, contractors, and facilities staff — each waiting on someone to decide whether it becomes a real work order or gets rejected. The triage meeting is tomorrow morning and right now all 45 live exclusively inside MaintainX.
The bad version:
- Open MaintainX work requests, read each one individually, and try to hold your approval/reject decisions in your head while switching between the request details and a running notes document.
- Export a CSV, discover it does not include the description field — just the title and submitter — and have to go back in to read descriptions one at a time.
- Build a decision column in the sheet manually, only to find that by the time you mark row 30, you have forgotten the context from row 8.
The triage meeting does not wait. And doing this every week is not a sustainable use of a maintenance manager's attention.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your Google Sheet. It reads the sheet, connects to MaintainX through its built-in integration, and pulls your full pending work request list — with descriptions — in one shot.
List all pending work requests from MaintainX and write each request's title, description, submitter, location, and submitted date into columns A through E
What You Get
- Column A: request title
- Column B: full description text
- Column C: name of the person who submitted the request
- Column D: location associated with the request
- Column E: date submitted
- Column F is left empty so you can add APPROVE or REJECT to each row before the meeting
What If the Data Is Not Quite Ready
You want to sort by submitted date so oldest requests appear first
List all pending MaintainX work requests and write title, description, submitter, location, and submitted date into columns A through E — sort by submitted date ascending so the oldest requests appear at the top
You want to pre-filter to requests from a specific building
List all pending MaintainX work requests for the 'North Campus' location and write title, description, submitter, and submitted date into columns A through D
Requests submitted more than 14 days ago should be flagged as stale
Pull all pending MaintainX work requests into columns A through E with title, description, submitter, location, and submitted date — then write STALE in column F for any request submitted more than 14 days ago, and leave column F blank for the rest
Full triage prep in one shot: pull, flag stale, add priority estimate, leave decision column
List all pending MaintainX work requests and write title, description, submitter, location, and submitted date into columns A through E — flag STALE in column F for requests older than 14 days, add a blank 'Estimated Priority' column in column G, and leave column H blank for APPROVE or REJECT decisions
One prompt sets up the entire triage sheet before the meeting starts.
Try It
Get the 7-day free trial of SheetXAI and open a blank Google Sheet. Ask it to pull all your pending MaintainX work requests with descriptions so you can triage them in one session. Then check the spoke on bulk-creating work orders if you want to push your approved requests into MaintainX all at once after triage.