The Scenario
A support team lead just got a handoff from a colleague who left the company. There's a Google Sheet with 50 customer email addresses — accounts that had support interactions in the last quarter — and someone from the executive team wants to know which of them are actually on the mailing list and what plan tier they're on, before the next campaign goes out. The support lead has never logged into Moosend.
The bad version:
- Ask someone with Moosend access to look up the first email, relay back the subscription status and plan tier, enter it into the sheet
- Repeat for 49 more emails — or ask for bulk access, which requires a ticket and three days
- Finish the lookup and realize you forgot to note the last updated date, which the exec team now also wants
The lookup isn't the hard part. The coordination to get it done is.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It connects to Moosend through its built-in integration, looks up each email address in your list, and writes the subscription status and custom field values back into the sheet — without anyone needing manual Moosend access.
For each email in column A of the 'Customer Check' sheet, look up the subscriber in Moosend list ID abc123 and write their subscription status and plan tier custom field into columns B and C
What You Get
- Column B fills in with the subscription status for each email — subscribed, unsubscribed, or not found
- Column C fills in with the plan tier custom field value pulled directly from the subscriber record
- Rows with no match in the list show clearly as 'NOT FOUND' rather than blank
- The lookup runs across all 50 rows in one pass
What If the Data Is Not Quite Ready
Some emails in the sheet have inconsistent formatting
Trim and lowercase all emails in column A of the 'Customer Check' sheet before looking up each subscriber in Moosend list ID abc123 — write subscription status into column B and plan tier into column C
You also want the last updated date
For each email in column A of the 'Customer Check' sheet, look up the subscriber in Moosend list ID abc123 and write subscription status into column B, plan tier into column C, and last updated date into column D
You need to check across two Moosend lists
For each email in column A of the 'Customer Check' sheet, check Moosend list ID abc123 first and then list ID xyz789 if not found — write subscription status into column B, plan tier into column C, and which list was found into column D
Full verification: normalize emails, look up status, and flag VIP accounts
In the 'Customer Check' sheet — trim and lowercase emails in column A — look up each subscriber in Moosend list ID abc123 — write subscription status into column B and plan tier into column C — write 'VIP' in column D where plan tier is 'enterprise', otherwise leave column D blank
Combining the normalization and the lookup in one prompt means the sheet comes back clean without a pre-processing step.
Try It
Get the 7-day free trial of SheetXAI and open a Google Sheet with your customer email list, then ask SheetXAI to check each one against your Moosend subscriber records. See also the Export All Subscribers spoke or the full Moosend overview.