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Salesforce Service Cloud · Google Sheets Guide

Batch Delete Salesforce Case Records Listed in a Google Sheet

2026-05-14
5 min read

The Scenario

The quarterly data audit is done. You identified 60 duplicate and test case records — the debris from three months of sandbox testing that somehow made it into production and two rounds of an integration that created duplicate entries. You have a Google Sheet with all 60 Case IDs in column A. The Salesforce admin asked you to clean them up before the close-of-business deadline.

You open Salesforce. You find the first case. You click the dropdown. Delete. Confirm. Navigate back to the list. Find the next one.

The bad version:

  • Open each case record individually by searching for the ID or navigating from the Cases list view.
  • Click the dropdown, select Delete, confirm the dialog, navigate back.
  • Lose count around record 25 when the search returns the wrong case and you delete the right-hand record in the wrong row.
  • Spend 90 minutes on a task whose entire value is that the records no longer exist.

Nobody measures success here by how carefully you clicked Delete 60 times. They measure it by whether the audit sheet is clean by EOD.

The Easy Way: One Prompt in SheetXAI

SheetXAI is an AI agent inside your Google Sheet. It reads the Case IDs you've flagged, calls the Salesforce delete API for each one, and writes the result back — without you opening a single record manually.

Delete every Salesforce case whose record ID appears in column A of this sheet — show me the count of deletions before proceeding

What You Get

  • A count of how many records are queued for deletion, shown before anything is deleted, so you can confirm the number looks right.
  • A bulk delete call for each Case ID in column A.
  • Column B updated with Deleted for each successful removal.
  • Any ID that returns an error (record not found, insufficient permissions) gets an error note in column B instead of silently failing.

What If the Data Is Not Quite Ready

Some IDs in the column are already deleted from a previous partial run

You don't want the error noise from IDs that are already gone.

For each Case ID in column A where column B is blank, attempt to delete the Salesforce case record and write Deleted in column B for successes and the error message for failures — skip any row where column B already says Deleted

The IDs have leading or trailing whitespace from the export

Salesforce IDs with extra spaces won't match any record and will all fail.

Trim whitespace from every value in column A, then delete each corresponding Salesforce case record and write the result (Deleted or error) into column B

You want a dry run before committing

You have 60 IDs but want to confirm they all exist before deleting any.

For each Case ID in column A, check whether the Salesforce case record exists and write Exists or Not Found into column B — do not delete anything yet

Validate, delete, and log results in one operation

Check existence, delete what exists, log what was skipped, and write a summary count at the bottom.

For each Case ID in column A: verify the record exists in Salesforce, delete it if it does, write Deleted in column B for successes and Not Found or Error for failures, and write the total deletion count in the cell below the last row

One prompt handles the full cleanup operation with an audit trail built in.

Try It

Get the 7-day free trial of SheetXAI and open your cleanup sheet, then ask SheetXAI to run the batch delete. For related tasks, see the hub overview or the spoke on compliance exports using Salesforce queryAll for cases you need to keep on record.

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