The Scenario
You're a dispatch supervisor. It's mid-morning and a fleet of drivers is out making deliveries. Your team lead sends a message: the operations director wants to see the full current dispatch picture — who has what order, where it's going, what the status is — without logging into Shipday.
She needs it in a shared Google Sheet so the three people covering phones can reference it without getting a Shipday seat.
You have 85 active orders in the system right now.
The bad version:
- Open Shipday, click into the active orders view, and start copying: order number, customer name, address, driver name, status. Paste into the sheet. Repeat.
- After 25 rows your paste formatting breaks because one address has a comma in it and it shifts columns. You have to manually clean the next 60 rows.
- By the time you're done, 20 minutes have passed and four of the orders you copied have already changed status. The sheet is already stale before anyone uses it.
This sheet needs to reflect what's actually happening right now, not what was happening when you last had time to copy rows.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It connects to Shipday directly and writes live order data into whatever tab you point it at — overwriting cleanly each time so you're not looking at yesterday's rows.
Paste this into the sidebar:
Fetch all active Shipday orders and write order number, customer name, delivery address, assigned driver, and current status into my Live Dispatch sheet — overwrite any existing data
What You Get
- Every active Shipday order written into the Live Dispatch sheet, one row per order.
- Columns populated in the sequence you asked: order number, customer name, delivery address, driver name, status.
- The sheet cleared and rewritten each run — no stale rows mixing with fresh ones.
- Orders where no driver is yet assigned show a blank in the driver column, making unassigned work visible at a glance.
What If the Data Is Not Quite Ready
You need unassigned orders highlighted automatically
The phone team needs to know at a glance which orders don't have a driver yet so they can flag them to dispatch.
Fetch all active Shipday orders and write order number, customer name, delivery address, driver name, and status into my Live Dispatch sheet — overwrite existing data — then highlight any row in red where the driver column is empty
You want the data split by zone
Active orders cover three delivery zones and the phone team is organized by zone. You want a separate tab per zone based on the first word of the delivery address city.
Fetch all active Shipday orders and write order number, customer name, delivery address, driver, and status into my Live Dispatch sheet — then copy rows where the city contains "Brooklyn" to a tab called Zone-Brooklyn, rows with "Queens" to Zone-Queens, and everything else to Zone-Other
You need estimated delivery time included
The operations director wants to see ETA alongside status so she can spot runs that are running long.
Pull all active Shipday orders into my Live Dispatch sheet — include order number, customer name, address, assigned driver, current status, and estimated delivery time — overwrite any existing rows
Refresh the sheet, flag late orders, and add a summary count in one ask
At end of day the director wants a clean refresh plus a count of how many orders are still active and how many of those are past their delivery window.
Fetch all active Shipday orders and overwrite my Live Dispatch sheet with order number, customer name, address, driver, status, and delivery window — highlight in orange any row where the delivery window is more than 30 minutes in the past and the status is not delivered — write the total active order count into cell A1 and the count of late orders into cell B1
Everything in one prompt means the sheet is ready the moment you run it — not after a second cleanup pass.
Try It
Get the 7-day free trial of SheetXAI and open your dispatch monitoring sheet, then ask it to pull the current active order list from Shipday. Also useful: exporting completed deliveries for performance analysis, and the hub overview on connecting Shipday to Google Sheets.