The Scenario
You're connecting Simla to a new e-commerce platform. The integration requires that every Simla customer record has the corresponding platform user ID stamped as an external ID — so the two systems can talk to each other without ambiguity. You have 600 of those mappings in a Google Sheet: Simla internal ID in column A, platform user ID in column B. You need them all set in Simla before the integration test on Thursday.
You looked at Simla's admin panel. There's no bulk external ID editor. It's a field on each customer record.
The bad version:
- Open each Simla customer record, find the external ID field, type in the platform user ID from the sheet, save.
- After 30 records, accept that this will take 3–4 hours and you'll probably make typos.
- Finish the batch, run the integration test on Thursday, discover 12 records have mismatched IDs because you transposed digits on several rows.
The integration test is a fixed date. The IDs need to be right.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside Google Sheets. It reads your ID mapping sheet and calls Simla's customer update API for each row — setting the external ID on each record and writing the result back into the sheet.
For each row in my ID Mapping sheet, assign the external ID in column B to the Simla customer with internal ID in column A — process all rows.
What You Get
- All 600 Simla customer records updated with the correct external ID
- A result written into column C for each row: "Updated" or the API error
- A count of successful vs. failed updates in the sidebar
- No transcription errors from manual entry
What If the Data Is Not Quite Ready
Some Simla customer IDs in the sheet no longer exist — deleted accounts
For each row, verify that the Simla customer ID in column A exists before updating — flag rows where the customer is not found as "NOT FOUND" in column C, and update only the rows that resolve successfully.
Platform user IDs in the sheet have inconsistent formatting — some have prefixes, some don't
If your column B has a mix of "usr_12345" and "12345," normalize to a consistent format before setting.
Normalize all platform user IDs in column B to remove the "usr_" prefix where present, then assign the cleaned ID in column B to the Simla customer in column A — write the result in column C.
Some rows already have an external ID set in Simla — you only want to stamp the ones that are blank
For each row, check whether the Simla customer in column A already has an external ID set — update only the records where the external ID is blank, and write "SKIPPED (ALREADY SET)" in column C for any that already have one.
Validate, normalize, skip-existing, and update in one ask
Remove the "usr_" prefix from external IDs in column B where present, skip any Simla customers that already have an external ID set, then update all remaining records and write the result in column C — Updated, Skipped, Not Found, or error.
One prompt handles all the pre-flight checks before any record is touched.
Try It
Get the 7-day free trial of SheetXAI and open your ID mapping spreadsheet before your next integration project. See Merge Duplicate Customers for data quality cleanup, or the full Simla.com hub for all customer management workflows.