The Scenario
Third time this week a stakeholder has asked for the marketing contact list health numbers. The marketing operations manager knows the answer is sitting in SurveyMonkey — every bounced and opted-out contact from the last two years of survey invites — but pulling it out means clicking through the SurveyMonkey contacts panel, filtering by status, exporting, reformatting, and then cross-referencing against the CRM. She needs to do that now, for real this time, because the email platform migration starts Monday and the suppression list has to be ready.
The bad version:
- Go to SurveyMonkey Contacts, set the filter to Bounced, export — get a CSV with columns in a different order than the CRM expects.
- Set the filter to Opted Out, export again — second CSV, same problem.
- Open both CSVs, reformat the headers to match the CRM import format, combine the two files into one sheet, deduplicate emails that appear in both lists.
The migration starts in three business days. The suppression list cleanup is just one item on a page-long pre-migration checklist.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It reads the sheet context, connects to SurveyMonkey, and pulls the contact export directly — no CSV downloads, no header reformatting.
Fetch all SurveyMonkey contacts with bounced or optout status and write their email, first name, last name, and status into columns A through D of this sheet. Deduplicate by email address, keeping one row per unique email.
What You Get
- Every bounced and opted-out contact from SurveyMonkey written into the sheet.
- Columns: email in A, first name in B, last name in C, status (Bounced or OptedOut) in D.
- Deduplicated by email address — contacts appearing in both lists appear once with the more severe status.
What If the Data Is Not Quite Ready
You only want the bounced contacts, not opted-out
Fetch all SurveyMonkey contacts with bounced status only and write email, first name, last name, and bounce date into columns A through D.
You want to separate bounced and opted-out into two different tabs
Fetch all SurveyMonkey contacts with bounced status and write email, first name, and last name to the 'Bounced' tab. Then fetch all contacts with optout status and write email, first name, and last name to the 'Opted Out' tab.
You need a count summary alongside the raw list
Fetch all SurveyMonkey contacts with bounced or optout status, write the full list to this sheet with email, first name, last name, and status in columns A through D, then add a summary block below the data showing the total count of bounced contacts and the total count of opted-out contacts.
You need the full suppression list with dedup, status flags, and a CRM-ready format all at once
Fetch all SurveyMonkey contacts with bounced or optout status. Deduplicate by email address (keep the row with the more severe status: Bounced over OptedOut). Format the output as: email in column A, first name in column B, last name in column C, suppression reason in column D (use HARD_BOUNCE for bounced and UNSUBSCRIBE for optout). Write a row count into cell F1 labeled Total Suppressed.
The suppression list is ready to import into the CRM without any additional reformatting.
Try It
Get the 7-day free trial of SheetXAI and open the Google Sheet where you want your suppression list to land, then ask it to pull all bounced and opted-out SurveyMonkey contacts with the column format your CRM expects. For auditing the full account survey inventory, see the spoke on pulling a SurveyMonkey account audit. For the full SurveyMonkey overview, see the hub page.