At SheetXAi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Google Sheets™ add-on or Excel add-in, and visit our website (SheetXAi.com).
Google Workspace™ Integration
SheetXAi operates as a Google Sheets™ add-on and follows these data handling principles:
- Accesses your Google Sheets™ data only when you're actively using the add-on
- Uses Google™ OAuth for secure authentication
- Requires specific permissions (scopes) to function:
- Access and modify spreadsheets where you use the add-on (including linked sheets for multi-sheet operations and automations)
- Display the chat interface in Google Sheets
- Connect to AI services (OpenAI, etc.) and process payments securely
- Run the automations you set up and manage your credits
- Read your language preferences for proper display
- Access files you're currently using with the add-on
- View your email address for account management
- Send emails when you request support or ask the AI to send emails
- Does not store your Google Sheets™ data permanently
- Processes data temporarily for AI operations only
Information We Collect
Personal Information
We may collect personal information when you:
- Register for our service
- Make a purchase
- Submit support requests
- Use our add-on
This includes:
- Name
- Email address
- Payment information (processed securely through Stripe)
- Account preferences
Usage Data and Analytics
We collect anonymous usage data to improve our services:
- How you interact with our application
- Features used and actions taken
- Performance metrics
- Error reports
No personally identifiable information is included in this analytics data.
User Requests and AI Interactions
- We collect and store user requests made through our add-on
- AI interaction logs are only accessed if the user requests support, which would require accessing the logs to diagnose issues
- Content from your spreadsheets is processed temporarily and not stored permanently
Data Processing and Storage
Security Measures
- All data is encrypted in transit and at rest
- AI processing is performed securely through our servers
- Credit and subscription information is stored securely
- We use industry-standard security protocols
- Access to systems is strictly controlled and monitored
Data Retention
- Personal account information: Retained while account is active
- Usage data: Anonymized immediately
- Payment information: Stored securely by Stripe
- AI processing data: Temporary processing only, not stored
- AI Interactions: Only accessed when the user requests debugging
OAuth Scope Usage
Our add-on requires specific permissions to function:
"Display and run third-party web content in prompts and sidebars inside Google applications"
- Purpose: Display the chat interface and user controls
- Usage: Only when the add-on is active
- Data access: Limited to UI display
"Connect to an external service"
- Purpose: Process payments through Stripe and connect to AI services (OpenAI, etc.)
- Usage: During payment operations and AI processing
- Data access: Limited to payment processing and AI requests
- Note: Required for core AI functionality
"Allow this application to run when you are not present"
- Purpose: Run automations set by you and manage credit usage
- Usage: When your automations need to run in the background
- Data access: Limited to automation execution and credit tracking
"View and manage all your spreadsheets in Google Drive"
- Purpose: Access and modify spreadsheet content
- Usage: For the sheet where add-on is being used, additional sheets during multi-sheet operations, and sheets involved in your automations
- Data access: Only sheets actively being used with SheetXAI
- Note: Essential for any spreadsheet operations
"View your basic settings about language and region"
- Purpose: Handle user language settings
- Usage: Basic add-on functionality
- Data access: User locale preferences only
"View and manage Google Drive files and folders that you have opened or created with this app"
- Purpose: Access files created by the add-on
- Usage: When processing spreadsheet data
- Data access: Limited to files CURRENTLY being used with the add-on
- Note: Access is removed when you stop using files with SheetXAI
"View your email address"
- Purpose: User identification
- Usage: Account and subscription management
- Data access: User email address only
"Send email as you"
- Purpose: Process support requests and handle email operations requested through AI
- Usage: Only when you send a support message or specifically ask the AI to send emails
- Data access: Limited to sending emails on your behalf when requested
- Note: We never access your email directly - this is only used when you explicitly request email actions
Notes
- Each scope is requested only when necessary for core functionality
- Access is limited to the minimum required for each operation
- No scope is used beyond its stated purpose
- User data privacy is maintained at all times
Third-Party Services
Payment Processing
- We use Stripe for payment processing
- Payment information is handled directly by Stripe
- We do not store credit card information
Analytics
- We use anonymous analytics to improve our service
- No personal information is shared with analytics providers
- You can opt-out of analytics collection
AI Technology and Processing
- We use OpenAI's technology to process and generate content
- Text prompts and responses are processed through OpenAI's APIs
- AI interactions are temporary and not permanently stored
- OpenAI's use of data is governed by their privacy policy at openai.com/privacy
- No personal data is shared with OpenAI
Your Rights and Choices
Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
Data Deletion
To request data deletion:
- Email: david@sheetxai.com
- Use our support form
Changes to This Policy
- We may update this policy periodically
- Significant changes will be notified via email
- Continued use after changes implies acceptance
- Last updated date will be modified with each revision
Contact Information
Support Requests
Email: david@sheetxai.com
Legal Compliance
SheetXAi complies with:
- Google Workspace™ Marketplace requirements
- Data protection regulations
- Payment processing regulations
- Industry security standards
Google Workspace™, Google Sheets™, and Google™ are trademarks of Google LLC.