The Scenario
You are a customer success director at a B2B SaaS company. Last month you sent a 6-question Mailchimp survey to 2,000 customers to measure satisfaction after a product update.
The responses are in Mailchimp. You need all of them in an Excel workbook so your data analyst can run an NPS segmentation, cross-tab responses by plan tier, and flag the accounts that need follow-up calls. The analyst is ready to start on Tuesday. Today is Friday.
The bad version of this weekend:
- You go into Mailchimp's Reports section and look for your survey
- You find a summary view showing aggregate answer counts but no way to export individual responses
- Mailchimp's built-in export gives you a summary CSV, not a per-respondent CSV
- You spend Saturday building a script to call the surveys API, hit pagination issues on the second page
- Tuesday comes and the analyst has a half-complete file that covers 800 of the 2,000 responses.
The fast version is one prompt.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your workbook that pulls all individual survey responses from Mailchimp and writes them into the Responses tab, one response per row.
Open the SheetXAI sidebar and type:
Fetch all responses to Mailchimp survey ID in cell A1 and write respondent email, submission date, and each question's answer into columns of the Responses tab. One response per row.
SheetXAI calls the Mailchimp surveys API, handles pagination across all 2,000 responses, and writes one row per respondent with one column per question. The analyst has the full dataset on Friday afternoon.
What You Get
2,000 rows in the Responses tab, one per respondent, with:
- Respondent email — tied back to the Mailchimp contact record
- Submission date — when they completed the survey
- One column per question — the respondent's answer to each of the six questions
The analyst can start Tuesday with a complete dataset. She can filter by plan tier once you join on the CRM export, flag detractors by NPS score, and identify accounts for follow-up calls without waiting on you for additional exports.
What If the Data Is Not Quite Ready
Survey exports often need reshaping before analysis. SheetXAI handles it in the same prompt.
When you want both the raw responses and the aggregate summary in one workbook
The CS director needs individual rows for the analyst and a summary for the exec team, both from the same data pull.
Fetch all responses to Mailchimp survey ID in cell A1. Write individual responses, one per row with respondent email, submission date, and each answer, into the Responses tab. Then write the question-by-question report, each question's text and response distribution, into a Summary tab.
When you need to join the survey responses with CRM plan tier data
The analyst wants to cross-tab NPS by plan tier. Your CRM export is in the CRM tab: email in column A, plan tier in column B.
Fetch all responses to Mailchimp survey ID in cell A1 and write respondent email, submission date, and each question answer into the Responses tab, one row per respondent. Then for each row in the Responses tab, look up the email in column A of the CRM tab and write the corresponding plan tier into a new Plan Tier column in the Responses tab.
When you only want responses from the last 30 days
You sent an earlier version of the survey and only want the recent cohort's responses for this analysis.
Fetch all responses to Mailchimp survey ID in cell A1 where the submission date is within the last 30 days. Write respondent email, submission date, and each question answer into the Responses tab, one response per row.
When you want to flag NPS detractors automatically
The sixth question is an NPS score from 0 to 10. You want the analyst to see a flag column immediately so she can sort to the accounts that need follow-up calls.
Fetch all responses to Mailchimp survey ID in cell A1 and write respondent email, submission date, and all six question answers into columns A through H of the Responses tab, one response per row. In column I, write "Detractor" if the NPS score in column H is 0 through 6, "Passive" if 7 or 8, and "Promoter" if 9 or 10.
The pattern: pull all responses in one prompt, then layer on join logic, filters, or calculated flags in the same or a follow-up prompt.
Try It
Get the 7-day free trial of SheetXAI and open a blank Excel workbook, then ask it to pull all responses to your Mailchimp survey. The Mailchimp integration is included in every plan. For related workflows, see how to pull campaign performance stats from Excel or the Mailchimp in Excel overview.