The Scenario
The IT director sent a request yesterday for a complete hardware register — every tracked device across all customers, for the quarterly audit next Tuesday. You run an MSP on RepairShopr and you have 600 assets in the system. The previous hardware register was built two years ago by someone who no longer works here. There's no living document. The audit doesn't wait.
The bad version:
- Export assets from RepairShopr to CSV. Open in Excel. Find that the customer name is actually a customer ID — the real name is in a separate column that wasn't included in the default export.
- Re-export with different options. Realize the new export has an extra header row that Excel imported as data, shifting all the rows down by one.
- Fix the header. Sort by customer. Spend two hours on a data prep task that should have been a thirty-second pull.
The audit is Tuesday. The previous register took two days to build.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Excel workbook. It reads the workbook, understands what you're building, and through its built-in RepairShopr integration it can pull all 600 assets with customer names resolved — not IDs — in one operation.
List every asset in RepairShopr and put device name, customer email, asset type, and last service date into this Google Sheet
What You Get
- Column A: device name
- Column B: customer email
- Column C: asset type
- Column D: last service date
- All 600 assets included, even those with no service history
What If the Data Is Not Quite Ready
You need all four original fields including serial number
Fetch all RepairShopr assets and write asset name, serial number, customer name, and asset type into columns A through D
Some assets have missing serial numbers and you want to flag those for the audit
Pull all RepairShopr assets and write asset name, serial number, customer name, and asset type into columns A through D; put "MISSING SERIAL" in column E for any row where column B is empty
You want to filter to a specific asset type for a focused review
Fetch all RepairShopr assets where asset type contains "laptop" or "Laptop" and write asset name, serial number, customer name, and last service date into columns A through D
Full hardware register: all assets, flag missing serials, sort by customer
Pull all RepairShopr assets and write asset name, serial number, customer name, and asset type into columns A through D; put "MISSING SERIAL" in column E for any row where column B is empty; sort the table by column C alphabetically so all devices are grouped by customer
The pattern: one prompt delivers the audit-ready register that would otherwise take two days of export-and-cleanup.
Try It
Open an Excel workbook and get the 7-day free trial of SheetXAI — ask it to pull all 600 RepairShopr assets, flag missing serial numbers, and sort by customer so your hardware register is ready before Tuesday's audit. For related work, see how to export open tickets for workload planning or the RepairShopr integration overview.