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Sendbird · Excel Guide

Bulk Provision Sendbird User Accounts From a Excel

2026-05-14
5 min read

The Scenario

Your team shipped the in-app chat feature three days ahead of schedule. That was the good news. The bad news is that your Excel workbook of 200 newly registered users — user_id in column A, nickname in column B, profile_url in column C — still needs to be pushed into Sendbird before go-live tomorrow morning. Creating accounts one by one through the Sendbird dashboard isn't a realistic option.

The bad version:

  • Open the Sendbird dashboard, navigate to Users, click "Create user," paste in the user_id, nickname, and profile_url for row 1, save — then repeat that sequence 199 more times
  • Halfway through, realize you accidentally pasted a profile_url into the nickname field for a handful of rows and now have to go back and find them
  • Finish at midnight, discover that 12 rows had trailing spaces in their user_ids and Sendbird rejected those calls silently — your go-live has 12 broken accounts

This isn't the kind of work a developer should spend a launch eve on.

The Easy Way: One Prompt in SheetXAI

SheetXAI is an AI agent that runs inside your Excel workbook. It reads your column structure, understands what you're looking at, and through its Sendbird integration it can make the API calls for you — row by row, handling errors per row, writing results back where you can see them.

For each row in this workbook, create a Sendbird user using the user_id from column A, nickname from column B, and profile_url from column C — write "created" or the error message into column D

What You Get

  • Column D fills in for every row — "created" for successes, the specific error message for failures
  • You can re-run only the failed rows without touching the successful ones
  • The entire provisioning run completes in one pass, not 200 manual steps
  • Any rows with malformed user_ids surface immediately in column D rather than disappearing silently

What If the Data Is Not Quite Ready

Some rows already exist in Sendbird and would cause duplicate errors

For each row in this workbook, create a Sendbird user using the user_id from column A, nickname from column B, and profile_url from column C — skip any row where column D already says "exists" or "created," and write the result into column D

The profile_url column has blanks for some users

For each row in this workbook where column C is not empty, create a Sendbird user using user_id from column A, nickname from column B, and profile_url from column C — for rows where column C is blank, create the user with just user_id and nickname, and write the result into column D

User data is split across two worksheets — IDs on one, nicknames on another

Join the user_ids from the IDs worksheet (column A) with the nicknames from the Nicknames worksheet (column B) by matching on email — then create a Sendbird user for each matched row and write the result into column C of the IDs worksheet

Start to finish: validate the data, flag bad rows, then create the clean ones

Check each row in this workbook: flag any row where column A is blank or contains spaces into column E as "invalid user_id" — then for all rows where column E is blank, create a Sendbird user using user_id from column A, nickname from column B, and profile_url from column C, writing "created" or the error into column D

The pattern across all of these: ask for the data prep and the API action in the same prompt rather than cleaning the workbook first and then running the operation.

Try It

Get the 7-day free trial of SheetXAI and open the Excel workbook you're using for your user provisioning list — then ask it to create your Sendbird accounts and write the results back into the workbook. Also see: Export Sendbird Message History Into an Excel workbook for Compliance and the Sendbird integration overview.

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