The Scenario
The legal team forwarded a spreadsheet at 4:47 PM. Subject line: "GDPR deletion request — 80 customer emails, action required by EOD." Each email in column A needs to be unsubscribed from all Delighted survey communications. Not eventually. Now.
You open Delighted. There is no bulk unsubscribe. There is a person-by-person opt-out available in the contacts UI. Eighty contacts. One at a time.
The bad version:
- Open Delighted's contacts page, search for the first email, find the contact, click unsubscribe, confirm
- Repeat for the second email. Realize there is no keyboard shortcut, no batch action, no way to paste a list
- Get through twelve contacts in the first fifteen minutes, calculate that you have about ninety minutes of clicking ahead of you, and start to question the life choices that led to this moment
The request is straightforward. The compliance deadline is not negotiable. The tool makes it hard for no obvious reason.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It reads the spreadsheet, understands what you're working with, and through its built-in Delighted integration it can call the unsubscribe endpoint for every email in the list — in one pass.
For every email in column A of the GDPROptOuts sheet, unsubscribe the person from all Delighted email surveys — process all 80 rows and confirm each unsubscribe succeeded
What You Get
- Each email in column A processed against Delighted's unsubscribe endpoint
- Successful unsubscribes confirmed in SheetXAI's response output
- Any failures (email not found, already unsubscribed) surfaced with the specific row and reason
- The operation completes in seconds, not ninety minutes
What If the Data Is Not Quite Ready
You want a writeback in the sheet confirming each unsubscribe
For every email in column A of the GDPROptOuts sheet, unsubscribe the person from all Delighted email surveys, and write 'unsubscribed' in column B or the error message in column B if the call failed
Some rows are already marked processed and should be skipped
Read all rows in the GDPROptOuts sheet where column B is blank, unsubscribe each email in column A from Delighted, and write 'done' in column B after each successful call
The list has duplicates that should only be processed once
Read all rows in the GDPROptOuts sheet, deduplicate on column A, unsubscribe each unique email from Delighted, and write 'done' or the error in column B for the first occurrence of each email — mark duplicate rows as 'duplicate, skipped'
Full GDPR response — dedup, unsubscribe, writeback, and audit log in one pass
Read all rows in the GDPROptOuts sheet, deduplicate on column A, skip rows where column B is already 'done', unsubscribe each remaining email from Delighted, write the result in column B (done / error / duplicate), and add a timestamp in column C for each processed row
Describe the constraint once. SheetXAI handles the loop.
Try It
Get the 7-day free trial of SheetXAI and open any Google Sheet containing an opt-out list that needs to be processed in Delighted, then ask it to unsubscribe all rows in one pass. Or see how to export your full suppression list once you're done. Full overview at Delighted + Google Sheets.