The Scenario
You ran a data migration test last month — 45 dummy customer records loaded into Gorgias to verify the import pipeline. The test passed. The production go-live is in four days. The dummy records are still there.
You have a sheet with 45 customer IDs. They need to be gone before the production data lands, or you'll end up with a helpdesk full of fake contacts intermixed with real ones and no clean way to tell which is which.
The bad version:
- Open Gorgias, navigate to Customers, search for the first dummy customer ID, open the record, find the delete option, confirm the deletion.
- Do this 44 more times. Gorgias doesn't have a multi-select delete on the customer list view.
- Midway through, accidentally search for the wrong ID and delete a real customer. Spend the next hour trying to figure out if that data can be recovered.
The go-live is in four days and this is the wrong thing to be spending time on.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It reads the customer IDs from your spreadsheet and, through its built-in Gorgias integration, deletes each record in a single pass. No clicking through the UI, no searching one-by-one.
Delete every Gorgias customer whose ID is listed in column A — remove all 45 in one pass
What You Get
- All 45 Gorgias customer records deleted.
- SheetXAI writes "deleted" in column B for each row it processes successfully.
- If any ID in column A doesn't exist or has already been removed, SheetXAI writes "not found — skipped" in column B rather than throwing an error and stopping.
What If the Data Is Not Quite Ready
You want to verify the records exist before deleting them, as a safety check
For each customer ID in column A, check if that customer exists in Gorgias. Write "exists" or "not found" in column B. Then delete every record marked "exists" and update column B to "deleted" when done.
Some IDs in the sheet might be production records that slipped in — you want to exclude any customer created before the test date
For each customer ID in column A, fetch the created date from Gorgias. If the customer was created after 2026-04-15, delete the record and write "deleted" in column B. If the created date is on or before 2026-04-15, write "skipped — production record" in column B and leave it untouched.
You want to log what was deleted before removing anything, then confirm before proceeding
For each customer ID in column A, fetch the customer name and email from Gorgias and write them in columns B and C. Do not delete yet — I'll review the list first.
The full pre-launch cleanup: validate, log, delete, and confirm the count
For each ID in column A: check if the Gorgias customer exists. If yes, write their email in column B and created date in column C, then delete the record and write "deleted" in column D. If not found, write "not found" in column D and skip. When all 45 rows are processed, write total deleted and total skipped in cells F1 and F2.
One prompt handles the verification, the deletion, the logging, and the summary count — your Gorgias instance is clean before go-live.
Try It
Get the 7-day free trial of SheetXAI and open a Google Sheet with a list of Gorgias customer IDs, then ask it to delete them all in a single pass. For related work, see how to bulk create new customers from a sheet or browse the full Gorgias integration overview.