The Scenario
The program admin has a sheet of 90 churned customers whose referral memberships need to be revoked before the next reward payout cycle. They've been churned for at least 30 days — their accounts are closed, and issuing rewards to inactive members would mean paying out to people who are no longer customers.
The payout batch runs Friday. Today is Wednesday afternoon.
The bad version:
- Open Referral Rock, navigate to the member search.
- Search for each churned customer's email, open their profile, click "Remove member," confirm.
- Repeat 90 times — each one a page load, a search, a click, and a confirmation dialog.
At roughly two minutes per member, that's three hours of browser work that adds zero value and creates real risk if even one churn gets missed and gets paid out.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It reads the member IDs from your sheet and removes each one from Referral Rock in a single pass.
Delete the Referral Rock member for each row in this sheet using the member ID in column A, then write the result of each deletion into column B
What You Get
- Column B fills with "removed" or an error note for each of the 90 rows.
- All 90 removals process in one operation.
- Members that were already removed or not found get a note in column B so you know which rows had issues without re-checking manually.
What If the Data Is Not Quite Ready
The sheet has member emails instead of member IDs
Remove the Referral Rock member for each row in this sheet using the email in column A — look up the member ID first if needed — then write "removed" or the error into column B
Some rows in the sheet are flagged "keep" because the churn was reversed
Delete the Referral Rock member for each row in this sheet where column B does not say "keep", using member ID from column A, and write the result into column C
You want to verify the member status before deleting to avoid removing active members by mistake
For each row in this sheet, check the Referral Rock member status using member ID in column A — if status is "cancelled" or "churned", delete the member and write "removed" into column B; if status is "active", write "skipped (active)" into column B instead
Verify status, remove churned members, and write a summary count in one shot
In this sheet, check each member's status in Referral Rock using member ID in column A; remove members whose status is "cancelled"; write "removed" or "skipped" into column B; and write the total count of successful removals into cell D1
Encoding the status check and the removal in one prompt means you get a self-auditing run — every skipped active member is visible in column B before anyone asks.
Try It
Open your churn cleanup sheet and get the 7-day free trial of SheetXAI. Ask it to remove all 90 churned members from Referral Rock before Friday's payout batch. Related tasks: bulk-updating referral statuses and pulling the full member roster for review — both in the Referral Rock hub.