The Scenario
Your support operations team is restructuring its inbox workflows next week. The new routing taxonomy is locked — 20 tags, names agreed on, approved by the team lead. The list is sitting in a Google Sheet, column A, one tag per row. Before anyone can build routing rules or start assigning conversations, those tags need to exist in Respond.io.
The bad version:
- Open Respond.io settings, find the tags section, click "Add Tag," type the first name from the sheet, save, go back, click again.
- Repeat 19 more times, switching windows with every tag because you're reading from the sheet.
- Miss one tag because you lost your place in column A, and don't notice until a routing rule references a tag that doesn't exist yet.
Twenty tags sounds manageable until you're on tag 11 and realize you've been doing this for 15 minutes and you still have to build the actual routing rules.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent that lives inside your Google Sheet. It reads the sheet, understands what you're looking at, and through its built-in Respond.io integration it creates workspace tags for you — every name in your list, in one pass.
Create a Respond.io workspace tag for every tag name listed in column A of the TagSetup sheet and write 'created' or the error in column B
What You Get
- Every tag name from column A created as a Respond.io workspace tag.
- Column B updated with "created" for successes and the error message for failures.
- Duplicate names, already-existing tags, or names that hit a character limit all surface in column B rather than failing silently.
- Your routing rules can start the moment the prompt finishes.
What If the Data Is Not Quite Ready
Some tag names have inconsistent casing
In the TagSetup sheet, title-case every value in column A, then create a Respond.io workspace tag for each name and write 'created' or the error in column B
The list has duplicates that should be skipped
For each unique tag name in column A of the TagSetup sheet (skip duplicates), create a Respond.io workspace tag and write 'created', 'skipped (duplicate)', or the error in column B
Tags should only be created if they don't already exist in Respond.io
Check Respond.io for existing workspace tags, then for each name in column A of the TagSetup sheet that doesn't already exist, create the tag and write 'created', 'already exists', or the error in column B
Full kill chain — clean names, deduplicate, skip existing, create, and log in one shot
In the TagSetup sheet: trim whitespace from column A, title-case each name, skip any duplicates, check Respond.io for tags that already exist, create the remaining ones, and write the result in column B
One prompt. The whole taxonomy is ready before the end of the call.
Try It
Get the 7-day free trial of SheetXAI and open your tag list spreadsheet, then ask it to create your Respond.io workspace tags in bulk. See also: Bulk Rename Respond.io Workspace Tags and the Respond.io overview.