The Scenario
You are a QA engineer. The release retrospective is in three hours. You have fifty regression test failures sitting in a Google Sheet: column A is the test name, column B is a description of what broke, column C is severity (Critical, High, Medium).
Every one of those failures needs to be a Gleap bug ticket before the retro starts so the engineering team can triage them together in Gleap during the meeting.
The bad version of the next three hours:
- You open Gleap's new ticket form
- You copy the test name from the sheet, paste it into the title field
- You copy the description, paste it into the body
- You set the severity manually from column C
- You save, note the ticket ID, paste it back into the sheet
- You do this fifty times
- You make it through thirty-one before the retro starts
The fast version is one prompt and you spend the time actually reviewing the failures.
The Easy Way: One Prompt in SheetXAI
SheetXAI is an AI agent inside your spreadsheet that reads each row and creates the corresponding Gleap ticket, so you never have to open Gleap's form.
Open the SheetXAI sidebar and type:
Create a Gleap bug ticket for every row in this sheet — title in column A, description in column B, priority in column C — write the new ticket ID back to column D.
SheetXAI reads the sheet, creates a Gleap bug ticket per row, and writes each ticket ID back to column D. Fifty tickets. You did not open Gleap once.
What You Get
A completed sheet with:
- Columns A, B, C — your original test failure data, unchanged
- Column D — the Gleap ticket ID for each row, live and clickable
Every ticket ID in column D is a direct link to the Gleap record. During the retro, engineers can jump from the sheet to the Gleap ticket in one click, add comments, assign owners, and update status, all without losing their place in the spreadsheet.
The retro starts with fifty tickets already in Gleap. Your team is triaging real bugs, not watching you copy-paste.
What If the Data Is Not Quite Ready
QA exports are rarely formatted the way Gleap expects. SheetXAI handles normalization and creation in the same prompt.
When severity labels do not match Gleap's priority values
Your QA tool outputs "Critical," "High," "Medium," "Low" but Gleap expects P1 through P4.
Before creating the Gleap tickets, convert the severity values in column C: Critical → P1, High → P2, Medium → P3, Low → P4. Then create a Gleap bug ticket per row with the converted priority and write the ticket ID to column D.
When some rows are missing descriptions
A handful of rows have a test name but the description column is blank.
Create a Gleap bug ticket for each row. If column B is blank, use the test name from column A as the description with the prefix "No description — test failure: ". Write ticket IDs to column D, and write "CREATED — NO DESC" in column E for rows where you used the fallback description.
When you only want to create tickets for Critical and High severity
Medium and Low can wait until next sprint.
Filter to rows in column C where severity is Critical or High only. Create a Gleap bug ticket for each filtered row and write the ticket ID to column D. Leave column D blank for Medium and Low rows.
When the sheet has duplicates from a re-run
The test suite ran twice and some failures appear twice. You do not want duplicate Gleap tickets.
Deduplicate the rows by test name in column A, keeping the first occurrence. Then create a Gleap bug ticket for each unique row and write the ticket ID to column D. Write "DUPLICATE — SKIPPED" in column D for any row you dropped.
The pattern: fix the sheet and create the tickets in one instruction. No pre-cleaning step, no separate dedup pass.
Try It
Get the 7-day free trial of SheetXAI and open your next QA failure export, then ask it to push every row to Gleap as a bug ticket. The Gleap integration is included in every SheetXAI plan. See also how to export Gleap tickets for sprint triage or the Gleap in Google Sheets overview.