The Scenario
You are the fulfillment coordinator at an e-commerce store. Your company cancels around 20 orders per week after labels have already been purchased. When that happens, you need to void the label and request a refund from Shippo before the carrier picks up the package.
Your team has been collecting the Shippo transaction IDs in a Google Sheet column all week. It is Friday afternoon. You have 22 of them queued up.
The bad version:
- You open the Shippo dashboard, search for transaction ID one
- You find it, click void, confirm the refund request
- You note the refund ID, switch to the sheet, type it into column B
- You do this 21 more times
- It is 4:45 PM and the dashboard just timed out on transaction 18.
The fast version is one prompt.
The Easy Way: One Prompt in SheetXAI
SheetXAI reads the transaction IDs and submits refund requests to Shippo for all of them at once.
Open the SheetXAI sidebar and type:
Create a Shippo refund for each transaction ID in column A of my Void Requests sheet. Write the refund ID and status into columns B and C.
SheetXAI reads all 22 transaction IDs in column A, calls Shippo's refund endpoint for each one, and writes the refund ID and status into B and C.
What You Get
A completed refund submission log for the week:
- Column B — the Shippo refund ID for each submitted request
- Column C — the refund status: submitted, approved, not_applicable, or error
- Failed rows surfaced — if Shippo rejects a refund request because the label was already picked up or the transaction is ineligible, the status column says so
Refunds submitted in one prompt. Your team does not have to spend Friday afternoon in the Shippo dashboard.
Note that Shippo refund timelines vary by carrier. The status in column C tells you whether Shippo accepted the request, not whether the carrier has processed the credit yet.
What If the Data Is Not Quite Ready
Void request sheets accumulate edge cases over the week. SheetXAI handles them inline.
When some transaction IDs have already been submitted for a refund
You ran a partial batch midweek and some rows in column A already have refund IDs in column B. You do not want to resubmit those.
Skip any row in my Void Requests sheet that already has a value in column B. For all rows where column B is empty, create a Shippo refund for the transaction ID in column A and write the refund ID and status into columns B and C.
When the sheet has a mix of voidable and non-voidable transactions
Some transactions are already delivered. Shippo cannot refund a label that has been scanned by the carrier.
For each transaction ID in column A of my Void Requests sheet, check whether the transaction is still eligible for a refund before submitting. If it is eligible, create the Shippo refund and write the refund ID and status into columns B and C. If it is not eligible, write "INELIGIBLE" into column C.
When you want to add a notes column explaining why each order was cancelled
Your finance team needs a reason code for each refund for their records.
For each transaction ID in column A of my Void Requests sheet, create a Shippo refund and write the refund ID into column B and the status into column C. Also read the cancellation reason from column D and write a one-line note into column E formatted as "Refund requested: [reason]."
When you want to submit refunds, check final status after 24 hours, and write a weekly refund summary in one shot
Your operations report needs a weekly refund total to track label waste.
Create a Shippo refund for each transaction ID in column A of my Void Requests sheet where column B is empty. Write the refund ID into column B and status into column C. Then add a summary row at the bottom of the sheet showing total refunds submitted this week, total label cost covered by the refund requests, and the count of any that came back ineligible.
The pattern: submit, validate eligibility, and summarize the week's label waste in one prompt.
Try It
Get the 7-day free trial of SheetXAI and open any sheet with Shippo transaction IDs queued for voiding, then ask it to submit refund requests for all of them. The Shippo integration is included in every SheetXAI plan. For related workflows, see how to purchase label transactions in bulk or the Shippo in Google Sheets overview.